Please, use the following guides to install the product properly:

• Close Microsoft Outlook
• Run setup.exe.
• Follow installation wizard steps
• Start Microsoft Outlook

Notes for Microsoft Windows 95/98 users. If you have installed Windows Installer version 1.x, the following error message will appear during installation:

    error 1155: file \\INSTMSIA.EXE not found

To avoid it, you should download and install Windows Installer version 2.0 or later. It can be downloaded from Microsoft web-site:

• version for Windows NT 4 and Windows 2000
  http://download.microsoft.com/download/WindowsInstaller/Install/2.0/NT45/EN-US/InstMsiW.exe
• for Windows 95, 98, and Me
  http://download.microsoft.com/download/WindowsInstaller/Install/2.0/W9XMe/EN-US/InstMsiA.exe

This section explains the product usage basics.

• After the installation (see Installation Notes) you need to read the First Start Help topic (Menu Start - All Programs - MAPILab - MAPILab Toolbox - MAPILab Toolbox Help).

You can always uninstall MAPILab Toolbox using Add/Remove Programs applet in the Control Panel.

Our technical support service is always glad to help you and to answer your questions. Please, keep to the following rules when contacting the technical support service:

If your query is related to erratic software operation, please provide the following information:

• version number of the software product you are using. We also recommend you to visit our web-site: probably, the problem you encountered has been already solved in a new program release available from our web-site;
• configuration you are using Microsoft Outlook in: as "Internet Mail" or together with Microsoft Exchange, Lotus Domino, etc.;
• version number of Microsoft Outlook and of Microsoft Office and Outlook update packages installed (to find out this information, click Info/About item in the Outlook menu);
• version number of Windows and update packages installed (you can find out this information in the Properties of the My Computer item on the desktop or the System item in the Control Panel);
• please try to provide as much information as possible so that our experts could repeat your error in the lab.

Do not forget to provide the product registration number: this will allow faster processing of your request.

You can contact our technical support online at www.mapilab.com/support/.

We do our best to reply to user queries the same day we receive them; anyway, you will get the answer no later than in two business days.

Also feel free to suggest new features regarding our products and web-site at www.mapilab.com/suggestion/.

Information in this document, including URL and other Internet Web site references, is subject to change without notice and is provided for informational purposes only. The entire risk of the use or results of the use of this document remains with the user, and MAPILab Ltd makes no warranties, either express or implied. Unless otherwise noted, the example companies, organizations, products, people and events depicted herein are fictitious and no association with any real company, organization, product, person or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of MAPILab Ltd.

MAPILab Ltd may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from MAPILab Ltd, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.

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